Hii all,i have this project wherein im supposed to conduct a training program on customer service.. if someone can help me with it as soon as possible ill be grateful .. thanx..

RE : Customer Service PPtGood, precise and to the point but if you intend to use it for training please add pictures and colours. It will make it fun and interesting to read.rgdsLeela

I am surprised at the way you have written your post. Please don't tell me that you are going to deliver the training too!!

Please find the training on customer service for telephone operators and cashiers.

Hiya!need some advice on 6 hrs customer service training for my client. what are the relevant topics that I should cover? Is there a particular module on an hourly basis that I can follow?txsanchita

Hi all,I am trying to do training assessment for customer care staff, in telecom industry…Appreciate your input....Regards

It's good, but I think you missed one important point…Treat customers as you would want to be treated. :)

Hi All,I need to conduct training for regional sales manager for customer service orientation. Please revert if you can share your ideas and tools for this training.Regards,Sunita

Dear Friends,Please find attached training manual on 'Customer Service'regardsestha :) :) :):) :) :) :):) :) :)

Hi All,I'm in Training and Development field in a private company. There was an ask from the senior management to run a customer obsession training program. I would like to know the methodology to measure the effectiveness of this training as this is directly pr...